Unable to start correctly (0xc0000022)

Forum|Forum|8 years ago
April 21, 2017
6 replies
22287 views

A friend of mine keeps getting this Error message when trying to install the latest Adobe Reader on a Windows 10 PC. Unable to start correctly (0xc0000022).

He has temporarily turned off the Firewall and Anti-Virus, but still he gets the message.

Has anyone seen this before?

How did you solve it?

tlq

error 0xc0000022

This topic has been closed for replies.

Correct answer Adorobat

Hi timq_qnologi,

Could you please confirm if the error message appears when launching the application/opening a pdf or when installing the application?

You may refer to the step given at post # 14 in the following link which discusses the same issue:

Application unable to Start correctly (0xc0000022)

If the error message appears when trying to launch Reader, please confirm the dot version of Reader installed on the machine.

To do so, launch Reader>click Help>select About Adobe Acrobat Reader DC

You may also check the version by right-clicking on Start menu>Programs and Features>check the version field for Adobe Acrobat Reader DC.

Awaiting your response.

Shivam

J

jenishp36949465

Participant

Talked to Microsoft and Adobe and both blamed each other. I had this issue after windows update. Solution: Right click on Adobe, Properties, Compability tab, Check "Run this programm in compability mode for: chnage option here whichever works" for me Windows vista(service pack 2) worked on my Windows 10.

G

grege55810488

Participant

This worked for me. Right click on adobe icon troubleshoot compatibility. Run the troubleshooter and all is working now. Hope this helps.

S

stacyd49069812

Participant

This worked for me however now get the pop up -do you want to allow Adobe to make changes to your computer and I had to disable protected mode. This started directly after an update that was done on 5/14/18. Windows feature update was done on 5/9/18.

We have had a few users report the same issue. The first one resolved by repairing Microsoft Visual C++ 2013 (x64 & x86).

A

Anonymous

I was frustrated by this as well. Here's how it all stopped for me:

The conflict I was getting with the 0cx0000022 error was due to Windows Defender (my antivirus)...

I opened Defender (right click on system tray icon to open).

I checked "Windows App and Browser Control" - which was a warning I ignored about the time the problem started for me...

Magic.

Festive_smarts5D55

Participant

The "correct answer" is wrong.

Yesterday I spent 90 minutes on this ... and hour with support in India. The first half-hour was a frustrating, complete waste ending with her giving me the wrong number to get it fixed, transferred back to support for another half hour. The second help looked impressive in that I gave her control of my pc and by the speed of her answering each window without repeats or errors looked good. The problem on reset seemed cured. This morning it was back. "... application was unable to start correctly." Today I used this page on what seemed a sensible answer: disable completely and reinstall. Alas, I now have a brand new copy that is unable to start correctly. I hope someone actually has the answer as having to click the error message 4x to use the software, is just wrong.