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fat_hamster
Participant
May 31, 2019
Question

Unable to start default email application

  • May 31, 2019
  • 1 reply
  • 673 views

I have a PC when I checked the Preference setting --> Email Accounts, the Default email application entry is missing. When I click on a link in the PDF (supposed to open new memo in my Lotus Notes client), it prompted me to choose the email client to use. But the Default email application option is disabled. May I know how to I enable the Default email application option? Thank you.

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    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    July 26, 2019

    Hi there!

    Sorry for the delay. Have you managed to fix the issue or still looking for the resolution?

    I checked the Preference setting --> Email Accounts, the Default email application entry is missing

    As mentioned above, default email application entry is missing. Default email application entry will be missing unless you don't add an account and make it default.

    Follow these instructions-

    Open Reader>Edit>Preferences>Email account> Add account/Add Gmail or Add other>once added>Click default>OK

    You can also watch this tutorial : https://acrobatusers.com/tutorials/add-or-change-your-default-email-address-in-adobe-acrobat-dc

    Hope this helps!

    Thanks,

    Akanchha 

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