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haroldj95784596
Participant
June 28, 2017
Answered

Unable to view my e-statements from The Royal Bank of Canada via acrobat reader dc.

  • June 28, 2017
  • 2 replies
  • 956 views

Hello

I am not able to view my e-statements from The Royal Bank of Canada via acrobat reader dc. When I try to open a statement it defaults to windows live mail and the ifo. is not readible.

      This topic has been closed for replies.
      Correct answer ~graffiti

      If they are in pdf format, download the pdf file first before opening it then use File>Open from within Reader.

      2 replies

      ~graffiti
      ~graffiti
      Legend
      June 28, 2017

      The above assumes you are trying to open a pdf file online or from your email. If you have already downloaded the file and it is opening in mail when double-clicked, you need to set your systems file associations so that it uses Reader to open the pdf. How you do that depends on what OS you are using.

      ~graffiti
      ~graffitiCorrect answer
      Legend
      June 28, 2017

      If they are in pdf format, download the pdf file first before opening it then use File>Open from within Reader.

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