Unable to write a text block into a pdf file

Question

Hi !Since a couple of days, i am not able to write a text block comment onto a pdf file. When I click somewhere on the pdf sheet the message appears as following : " Operation Failed  : Adobe Acrobat had an unknown error".This tool was operating well and since a couple of days, unable to use it anymore. Any hint about wass is going on ?

Amal. · Answer

Hi there

Hope you are doing well and sorry to keep you waiting.

What is the version of the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.01.20604 installed. Go to Help > Check for updates and reboot the computer once.

Also try to reset the Acrobat preferences as described here https://adobe.ly/49VODB1 and see if that works.

~Amal

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