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Participant
November 20, 2016
Answered

Unauthorized use of my credit card.

  • November 20, 2016
  • 2 replies
  • 647 views

Good Morning:

I am not using Adobe and you must stop charging my Visa card.

I bought it once and did not use it.

Please reverse the second charge for $ 27.99 USD on November 13th.

Sincerely,

Richard Forster

    Correct answer John T Smith

    Reader is FREE so you did not purchase anything related to this forum

    To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

    -or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

    This is an open forum, not Adobe support... click below to contact Adobe staff to help

    While the forums are open 24/7 you may not contact Adobe support at all times

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    http://helpx.adobe.com/x-productkb/global/service-ccm.html

    2 replies

    Participant
    September 15, 2025

    My account had been cancelled weeks ago and today I received a monthly charge again !  Please stop stealing from people... 

    John T Smith
    Community Expert
    John T SmithCommunity ExpertCorrect answer
    Community Expert
    November 20, 2016

    Reader is FREE so you did not purchase anything related to this forum

    To Cancel https://helpx.adobe.com/creative-cloud/help/cancel-membership.html

    -or reply #1 in https://forums.adobe.com/thread/2023066 - includes Mon-Fri Chat link

    This is an open forum, not Adobe support... click below to contact Adobe staff to help

    While the forums are open 24/7 you may not contact Adobe support at all times

    Chat help: Mon - Fri  5am - 7pm  (US Pacific Time) <=== NOTE DAYS AND TIME

    Be sure to remain signed in with your Adobe ID before accessing the link below

    Creative Cloud support (all Creative Cloud customer service issues)

    http://helpx.adobe.com/x-productkb/global/service-ccm.html