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cheesie007
Participant
November 4, 2018
Question

Uninstalling Adobe from a new hard drive

  • November 4, 2018
  • 1 reply
  • 501 views

My old hard drive crashed. I installed a new one. When I installed Windows 10 somehow Adobe Reader was in my Program files. But my pdf files don't recognize that it is there. I tried downloading Adobe reader but it gives me an error saying the latest version is already installed. I wanted to uninstall it but it is not on my Program list. I tried to delete it directly from Windows Explorer but it keeps asking for administrator permission. I've spent two days googling how to give permission, followed all the instructions and I still get the message that I need to give permission. How do I delete this file so I can install a clean version of Reader?

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1 reply

Adorobat
Adorobat
Participating Frequently
December 21, 2018

Hi cheesie007,

As per the issue description mentioned above, you are facing issue when trying to install reader on your windows 10 machine, is that correct?

Try the troubleshooting steps given in the following forum thread at post#2:

Re: A newer version is installed, 1722 error

You may also refer to the following forum thread discussing the similar issue:

A Newer version of Reader is already installed (part 2!)

Thanks,

Shivam

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