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paulb1964600
Participant
September 25, 2017
Question

Unreadable PDFs

  • September 25, 2017
  • 1 reply
  • 371 views

Hi,

Has anyone else had the issue where the fonts seem to be squashed over each other? The weirdest part is that it's on a terminal server (Server 2016) and only 2 users are affected.

The other 60 users see the PDF fine, to the point where someone can be sent the "faulty" PDF and see it fine. This eliminates (I think at least) machine configuration straight off the bat (that is, fonts, etc) because it would affect all users. That leaves only user profile and the Adobe system itself.

The PDFs are generated out of Dynamics AX 2009 and therefore use the PDF printer (I believe) but I've change the "Use System Fonts" value there too and had no luck.

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    1 reply

    paulb1964600
    Participant
    September 27, 2017

    Does anyone have any points to investigate even maybe?

    Can't get support for this product, but it's affecting business functionality. Any help would be greatly appreciated