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Participant
May 29, 2017
Question

Update Adobe Acrobat Reader

  • May 29, 2017
  • 8 replies
  • 1010 views

Can't update.

My anti virus program warns me to update AAR.

However, when I try to update it, I only see a 'Failed for Unknown Reasons' error message.

When I open AAR and check for updates, and try and install them, I only receive a message saying I must close AAR.

If I close AAR I can't, of course, check for updates.

I have checked that my Adobe registration is current and correct.

My system run on Windows 10.

Cheers

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8 replies

Claudio González
Legend
May 29, 2017

What is the exact version of your Reader (all "decimals" included)?

HughmanAuthor
Participant
May 30, 2017

Claudio;

Thanks for your message.

While I was waiting, I tried repairing the installation, but I still ended up receiving the same error messages.

The version I number is: 15.023.20070.

Cheers,

Hugh Pittman