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M
Monsieur123
Participant
June 30, 2022
Question

Updated one hour ago - Some strange bug with ESC key

  • June 30, 2022
  • 2 replies
  • 1391 views

Hi, my Adobe Acrobate Reader DC just updated one hour ago (version 2022.001.20142) and I found some really strange and annoying bug.

In the previous version, when I was writing a comment in the comment box, after finishing I used to press ESC key to close the comment box. The text was still there in the comment box.

 

But in the new update, after writing and pressing ESC to close the comment box, the box closes, but the text is complete deleted. And now there is an empty comment box . So now, after writing a comment and pressing ESC it deletes the complete text.

Before pressing ESC key:

 

After pressing ESC key:

 

Any idea what can be happening?

 

Thank you!

This topic has been closed for replies.

2 replies

A
Ann25411406q2o3
Participating Frequently
February 25, 2023

Please vote as CRITICAL the request that has already been opened here:

https://acrobat.uservoice.com/forums/590923-acrobat-for-windows-and-mac/suggestions/45389335-hitting-the-escape-key-deletes-unsaved-comment-con

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
July 1, 2022

Hello,

 

Thank you for reaching out and reporting this.

 

We are currently looking into this issue.

Would you mind sharing the OS version you are using on the machine?

 

Thanks,

Meenakshi

M
Monsieur123Author
Participant
July 1, 2022

Hi Meenakshi,

 

I'm using Windows 10 Pro, Version 21H2. All Windows updated are up to date.

 

Regards,

Meenakshi Negi
Community Manager
Meenakshi NegiCommunity Manager
Community Manager
July 11, 2022

Hi Monsieur,

 

Thank you for being so patient. 

 

The behavior of Esc would be to discard any draft content typed in the comment box. To post the comment, either the Post button be clicked, or Alt+Enter be pressed. Further, a mouse click on the document will also post the comment. So, apart from the Esc key, all other ways to post the comment are retained.

 

Thanks,

Meenakshi

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