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susydod
Participant
October 5, 2020
Question

using osx 10.15.6 adobe reader not reading CAC

  • October 5, 2020
  • 0 replies
  • 433 views

Good evening. I'm trying to digitally sign using a CAC. Adobe reader is not reading my card. It said I had to configure digital ID. 

I did the following:

 

Unable to sign a PDF using Adobe?

Please verify these settings on your Mac:

Open an Adobe PDF file,

Select the words Adobe Reader [or Acrobat Reader] (at the top of the screen)

Click Preferences

Under Categories, scroll down to Signatures

In the Creation and Appearance section,

click More

Make sure Enable CryptoTokenKit framework support is checked.

You also need to change the Default Signing Format from PKCS#7-Detached to CAdES-Equivalent

Close Adobe Reader

Double click an Adobe PDF file you need to sign

 

And I received the following error:

Adobe Acrobat could not find any new digital IDs. If your digital ID is on a hardware token, please make sure it is plugged in and the token interface is properly configured. Contact your system administrator for further assistance.

 

Please help :). Thank you.

 

 

 

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