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jwboudreau
Participant
January 12, 2023
Question

Using Sticky Notes for Editing documents not working as it did

  • January 12, 2023
  • 2 replies
  • 1189 views

I am an editor of documents for my company.  Normally I don't need to use notes, just a check mark to ensure a category or item has been entered correctly.  Up until today, I would use a check mark as part of the Sticky Notes and a box would come up on the margins and a check mark would be visible on the document.  Today, I applied a check mark, went to apply a second check mark and the first one disappeared.  The only way to make sure a check mark will stay on the document is to save the document after every Check Mark (Sticky Note) applied, which may happen hundreds of times in a document.  I am using Adobe Acrobat Pro on a subscription (updates regularly automatically).  Please help!!!

2 replies

P
Adobe Employee
Prashant.
Adobe Employee
January 16, 2023

Hi @jwboudreau 

With the latest released rolled out in January , we have disabled the creation of Empty sticky notes.

However if your workflow still requires you to create such annots, you can enable it by creating a registry of DWORD (32-bit) value type by the name "bEmptyStickiesAllowed" inside location "Computer\HKEY_CURRENT_USER\SOFTWARE\Adobe\Adobe Acrobat\Trunk\AVGeneral" and set its value to 0. 

 

Thanks,

Prashant.

    JoonasXX
    JoonasXX
    Inspiring
    January 16, 2023

    Thanks, hopefully this can be toggled in the settings in future releases.

    The new functionality is IMHO worse, e.g.:

    -It's unintuitive (disappearing sticky notes is practically an oxymoron),

    -It's not necessary. How often do people accidentally create empty sticky notes anyway? 

    -It's more time consuming to have to recreate sticky notes that disappeared because you didn't do things in the order that Adobe thinks you should make notes.

      J
      jwboudreauAuthor
      Participant
      January 13, 2023

      I have realized that the latest update has disabled the creation of empty sticky notes.  Is there any way to enable this to allow it?

       

      AkanchhaS8194121
      AkanchhaS8194121
      Legend
      January 13, 2023

      Hi @jwboudreau 

       

      Thank you for highlighting this to us.

      As mentioned in the initial post, that checkmark is deleting itself automatically. Have you experienced this issue with a specific document where you are adding a check mark or multiple?

      Try these changes and see if that helps

      1- Check with another file

      2- Since the application has been updated to the latest Open Acrobat>help>repair installation

      3- Navigate to Acrobat>Edit>Preferences>Security (Enhanced)>disable "Protected View" and "Enhanced Security">OK>close and reopen Acrobat 

      Note: these changes are only for testing purposes. Once tested, please change it back to the previous setting. 

       

      Also, share these details with us.

      1- Open Acrobat>help>About Acrobat Pro. Take a screenshot of the version and share.

      2- OS version

       

      Thanks,

      Akanchha 

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