Verification code

Question

Hi,

When trying to use Adobe, I keep getting a verification code being sent to the main users email address.

We did not have a 2 Computer limitation before. But since friday everyone trying to sign in is being asked for a verification code.

Are there any solutions for this?

Thanks

AkanchhaS8194121 · Answer

Hi @asfree1

Looking at the description above, it looks like your account has been set up for 2-step verification, which is why you have been sent the verification code.

What is 2-step verification and how to disable it, kindly check the detailed description give here: https://helpx.adobe.com/manage-account/using/secure-your-adobe-account.html

Thanks,

Akanchha

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