Skip to main content
J
jkgraham123
Participating Frequently
January 9, 2012
Question

Verify Operation Failed and Other Issues

  • January 9, 2012
  • 21 replies
  • 61029 views

Adobe Reader X 10.1.1 is not working correctly on my computer which is running Windows XP Professional Service Pack 3. I have several symptoms.
1. If I am able to open a pdf file on my hard drive I get this error message:
   “Verify operation failed.”
    I hit OK and can read the document fine.

2. Many pdf files on my hard drive will not open. I get the error message:
   “There was an error opening this document. There was a problem reading this document (57).”
    I doubt the document is corrupt because I can email them to my coworkers and they can open it.

3. I can open any document inside of Internet Explorer 8. I get the error message:
   “There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again (0:104)”
    It wasn’t running and trying again won’t help. Usually I download the file and try to open it and if I can't I email to a co-worker and continue on. But now I need to fill out a form online that uses a pdf but I can't download it. What can I do now?

I have uninstalled and reinstalled twice with no success.  I suspect the root problem is the “Verify operation failed.”

Any ideas.

    This topic has been closed for replies.

    21 replies

    I
    its_amit44
    Participant
    April 3, 2016

    [fixed] found the solution
    just refer to this video [Solved] GeneralError: Operation failed...pdf file issue - YouTube
    and let me know if your problem is solved..

    Merlingg
    Merlingg
    Participating Frequently
    September 5, 2022

    The video is no more availble, could you please share your solution!

    tgraner
    tgraner
    Participating Frequently
    June 25, 2013

    Same thing. At least was happy to see all of you with the same issue. Just started giving me this "error" alert this weekend.

    I am on a MacBook Pro, 10.8.4, Acrobat Pro (CS6) 10.1.7.

    Isn't happening each time. Seems to pick PDFs that I am opening for the first time that day (many have been opened before with no message).

    Tom

    J
    joec88
    Participating Frequently
    June 25, 2013

    I'm sure upgrading to Creative Cloud and Acrobat XI will fix it all.

    R
    RTECK Agency LLC
    Participating Frequently
    June 25, 2013

    Buggy for the last few days. Add another to the list. i7 iMac running 10.7.5. + Acrobat Pro. Also noticed PDFs are opening very slow.

    P
    Paul M. Zahorosky
    Participating Frequently
    June 25, 2013

    Count me in. Just noticed the same problem. Mac OSX 10.7.5. Acrobat X 10.1.7 I don't think it's a problem with the PDFs themselves. I get the error message opening a PDF I made today from an InDesign export.

    B
    BillyBobSande4
    Participant
    June 25, 2013

    I just started having the same problem tonight. It began immediately after I installed the latest Java update. I wonder if that has anything to do with it.

    I
    I NEED HELP!10495929
    Participant
    June 25, 2013

    Same Problem: Acrobat Pro X v 10.0.0 on OSX 10.6.8, installed with the CS5.5 suite. Have also tried uninstalling and reinstailling this morning with no luck.

    K
    KTrevino4
    Participant
    June 24, 2013

    Same thing here. Just started today.

    Acrobat X 10.1.7

    Mac OSX 10.7.5

    In Preferences, I unchecked "Verify signatures when the document is opened." That seems to have made it stop. At least for now.

    M
    mikefleischner
    Inspiring
    June 24, 2013

    Just tried KTrevino4's idea, but to no avail for me.

    B
    biblio2261
    Participant
    June 24, 2013

    Another Mac with the same problem for the last couple of days -- Mountain Lion 10.8.4 and Acrobat Pro 10.1.7 -- so glad this is a software issue and not my computer for once.

    A
    admiral870_1
    Participant
    June 24, 2013

    Same issue here... Running osx 10.8.4, CS6, acrobat pro 10.1.7. Was fine Friday, error started first thing this AM. Could really use some help here Adobe. PLEASE w/sprinkles.

    G
    GMU_designer
    Participant
    June 24, 2013

    Happening here on both my iMac and MacBook Pro.   Both running 10.8.4 and Acrobat Pro X.

    G
    Go Vicinity
    Participant
    June 24, 2013

    And my business, Acrobat X 10.1.7, standalone on my machine, and in our CS5 package on my designer's machine. We are not on cloud, these are package/boxed products.

    T
    Termoset
    Participant
    June 24, 2013

    OSX 10.8.4 & Adobe Creative Suite CS6 Design Premium Acrobat pro X 10.1.7.  Same error message, not on cloud

    Update if I disconnect  MAC from Internet (cable, wi-fi) no error message, all work fine on Local.

    A
    Anonymous
    June 24, 2013

    Very annoying and only started after I uninstalled Acrobat XI (decided not to buy). Have switched off all the Preferences security options I could but still no joy. Unfortunately I need to be switched onto Internet, so cannot try out offline.

    This is a bug, Adobe, so can you please fix it soon?

    S
    StevenIsRad
    Participant
    June 24, 2013

    Add another one to the list.  I've had the same problem for several days.  OSX 10.8.4, Adobe Acrobat X 10.1.7 part of the CS5.5 Design Standard suite, 2011 13" Macbook Pro.  Very annoying.  Adobe, please fix soon!

    P
    PhilYau
    Participant
    June 22, 2013

    Just started experiecing same problem on my MacBook Pro running Mountain Lion.

    One more to the list.

    How many more before we get a helpful response, Adobe?

    Show more replies
    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices