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Participating Frequently
January 9, 2012
Question

Verify Operation Failed and Other Issues

  • January 9, 2012
  • 21 replies
  • 61029 views

Adobe Reader X 10.1.1 is not working correctly on my computer which is running Windows XP Professional Service Pack 3. I have several symptoms.
1. If I am able to open a pdf file on my hard drive I get this error message:
   “Verify operation failed.”
    I hit OK and can read the document fine.

2. Many pdf files on my hard drive will not open. I get the error message:
   “There was an error opening this document. There was a problem reading this document (57).”
    I doubt the document is corrupt because I can email them to my coworkers and they can open it.

3. I can open any document inside of Internet Explorer 8. I get the error message:
   “There is a problem with Adobe Acrobat/Reader. If it is running, please exit and try again (0:104)”
    It wasn’t running and trying again won’t help. Usually I download the file and try to open it and if I can't I email to a co-worker and continue on. But now I need to fill out a form online that uses a pdf but I can't download it. What can I do now?

I have uninstalled and reinstalled twice with no success.  I suspect the root problem is the “Verify operation failed.”

Any ideas.

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    21 replies

    Participating Frequently
    January 10, 2012

    So is this more of a Windows issue?

    How does the verify operation work? Does it use the registry? Would it help to uninstall then clean Adobe enteries out of the registry then reinstall?

    Could it be something wrong with a Windows DLL?

    Inspiring
    June 20, 2013

    For the first time today I've experienced the same "Verify Operation Failed" message. I'm working on a Mac, so I don't think this is a problem exclusive to Windows.

    The PDFs this has happened on don't seem to have anything in common, and if I close them and open them again they open fine the second time without generating any error message.

    Quite bizarre.

    Legend
    June 20, 2013

    Perhaps it is trying to contact a certification authority on the internet to verify authenticity and the site is intermittently down. Just a possibility. You could test this theory by disconnecting from the internet completely and seeing if it fails every time.