Skip to main content
M
mande78717
Participant
May 3, 2019
Question

Verifying Digital Signatures

  • May 3, 2019
  • 2 replies
  • 24135 views

I am having trouble verifying digital signatures with a military common access card. I know the signatures are valid because other people are able to validate them; however, I cannot. When I attempt to verify the signatures, I get an error that says the "signer's identity is unknown because it has not been included in your list of trusted certificates and none of its parent certificates are trusted certificates."

This topic has been closed for replies.

2 replies

AkanchhaS8194121
AkanchhaS8194121
Legend
July 26, 2019

Hi there!

We apologize for the delay in response to your query.

Since you are getting the error message "signer's identity is unknown because it has not been included in your list of trusted certificates and none of its parent certificates are trusted certificates." did you refer to the steps suggested in this help article: https://helpx.adobe.com/in/acrobat/using/validating-digital-signatures.html

If not yet. then go through it for better understanding.

Thanks,

Akanchha

M
mande78717Author
Participant
May 6, 2019

AND - I can get on a different computer with an older version of PDF Reader and validate signatures just fine. I tried to find an older PDF reader download out there, but, nothing.

Terms & ConditionsAccessibility statement
Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices