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Question

Very poor experience with reader

Forum|Forum|5 years ago
October 17, 2020
2 replies
289 views

I installed reader about an hour ago and have already uninstalled it. I needed it to open a document I need for a business and could not. There was no help available and the chat feature was useless. Is opening and reading documents not available in the free version?

Installation

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Test Screen Name

Legend

Reader has a Help menu. Didn't it work? Or didn't the entries help.

Reader has no chat feature! Are you sure it was Acrobat Reader.

If you mean Chat on the Adobe site, sure, it's only for paying customers.

Community Expert

Community Expert

When you ask a question you need to provide some basic information
-Forum quick start https://community.adobe.com/t5/Community-Help/ASK-Forum-Success-Guide-Efficiently-using-the-forums/td-p/4791542
-https://community.adobe.com/t5/Get-Started/Questions-you-need-to-answer-to-receive-better-help/td-p/6199470
-https://community.adobe.com/t5/get-started/how-to-post-and-get-your-issue-resolved-or-what-do-you-need-to-know-to-solve-my-issue/td-p/11178657?page=1