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Dr. Stefan25964150hc48
Participant
September 5, 2022
Question

Was ist FileOpenPlugin: Plugin companion broker is not running.....

  • September 5, 2022
  • 2 replies
  • 27335 views

Ich habe eine Frage:

Plötzlich erscheint beim Öffnen von pdf mit Adobe:

"Plugin companion broker process is not running. Plugin will not load because correct security cannot be provided."

Was bedeutet das? Wie kann ich das abstellen?

Danke!

VG

Stefan Richter

This topic has been closed for replies.

2 replies

M
Marek2745214016f1
Participant
December 6, 2022

Hello, in Task manager you have to allow FileOpen Client Broker. Probably you have disabled it.

A
Adam28865996me74
Participant
March 14, 2023

Where do we find Task Manager as given in the third report, and where do we find Preferences as given in the second reply?

N
Nathan30612848fr4v
Participant
June 20, 2023

Go to settings/then Apps.  Click adobe acrobat/  Click Modify/ Click Next/ Click on repair then next and lastly install and this should get you fixed.  This fixed the plug in error on mine.  Hope this helps.

    Nancy OShea
    Community Expert
    Nancy OSheaCommunity Expert
    Community Expert
    September 6, 2022

    [Moderator moved from Using the Community forums to Acrobat Reader.]

    Evidently the document contains media that relies on plugins. 

    Which Acrobat version are you using - - paid Acrobat Pro or free Acrobat Reader, and the version number please?

     

     

    Nancy O'Shea— Product User & Community Expert
      S_S
      Community Manager
      S_SCommunity Manager
      Community Manager
      September 6, 2022

      Hi @Dr. Stefan25964150hc48,

       

      Sorry for the trouble.

       

      Adding to the information asked by Nancy, you may try the below steps on either version of Acrobat installed.

       

      Go to Preferences-> General-> Under the heading stated Application Startup, uncheck the option saying "Use Only certified Plug-ins."

       

      **Note: This above step assumes you already have the required plug-in installed on your computer.

       

      -Souvik.

        D
        defaulta2c9totqrk52
        Participant
        August 18, 2023

        Não consegui desativar, assim que realizo o procedimento informado acima, aparece a mensagem: "Para carregar quaisquer plug-ins presentes não certificados, saia e reinicie o Adobe Acrobat."

        Feito isso, reiniciando ainda sim, não é possivel desativar.

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