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Participant
August 7, 2019
Question

watermark not displaying

  • August 7, 2019
  • 1 reply
  • 3662 views

hi,

we are having problems in displaying a pdf file with a watermark (really, its an image on background;. it appears correctly on some computers, but not in others. all of us have Adobe Acrobat Reader DC, 19.012.20035.

is there some settings we should change? thanks for your help

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    1 reply

    try67
    Community Expert
    Community Expert
    August 7, 2019

    How does it appear when it's not appearing correctly, exactly?

    Also, how did you create the file, and how did you add this image to it?

    Participant
    August 7, 2019

    file was created by Crystal Reports for Visual Studio, v. 13.0.24.2970. Watermark is a pic added to a page header.

    this is screenshot of correct rendering (watermark)

    and this is the incorrect renderig (no watermark)

    notice that watermark is always visible when document is printed.

    try67
    Community Expert
    Community Expert
    August 7, 2019

    It seems you're opening the file inside Internet Explorer. That might not be the best idea.

    Try downloading it and then opening it directly in Reader, and see if that makes any difference.