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A
Anonymous
December 21, 2017
Question

We have Adobe Reader DC Enterprise version not updating to latest

  • December 21, 2017
  • 1 reply
  • 506 views

We have Adobe Reader DC Enterprise version and on one computer it is not updating to the latest version. It will show that it is starting to download a file, but the loading bar never fills up and the popup just sits there. It does not error out and the event logs do not show any errors either. Have tried using different connections and have tried reinstalling it. It works fine on 20+ other computers, but not the one.

Any ideas?

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    1 reply

    A
    Anonymous
    December 21, 2017

    By the way, it is Using Windows 10

    T
    Tariq Dar
    Legend
    February 7, 2018

    Hello,

    Sorry for the delay in response. What do you mean by enterprise version?

    If your machine is managed by your IT, they might have disabled auto-update option from that machine. You may check with your IT.

    -Tariq Dar

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