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Participant
May 1, 2024
Question

We should rename Adobe Creative Cloud to Adobe Daily Updates @#$%^&*

  • May 1, 2024
  • 1 reply
  • 252 views

In my entire life i have never seen a situation where you daily update and interrupt your work, and still it crashes!

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1 reply

Amal.
Legend
May 27, 2024

Hi there 
 
Hope you are doing well and sorry to hear that
 
Is this an issue (crash) with a particular PDF file or with all the PDFs? Please try with a different PDF file and check.
 
What is the version of the OS and the Acrobat DC you are using? To check the version go to Help > About Acrobat and make sure you have the recent version 24.02.20759 installed.
 
Also try to repair the installation from the help menu (Win Only) and see if that works.
 
Please try to reset the Acrobat preferences as described here https://adobe.ly/3VffK5c and see if that works.

 

~Amal