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JASON24627642asyl
Participant
May 27, 2022
Question

Weird screen when opening pdf

  • May 27, 2022
  • 1 reply
  • 257 views

I have a client who when opening pdfs gets this popup

any ideas 

This topic has been closed for replies.

1 reply

Harsh Vardhan Pareek
Harsh Vardhan Pareek
Participating Frequently
May 27, 2022

Hi @JASON24627642asyl 

 

The PDF is not opened in the Acrobat application, it is currently opened in MS edge. Try to open it with Acrobat Reader DC and check if it's doing the same.

Reader DC installer link: https://get.adobe.com/reader/otherversions

 

Thanks,

Harsh

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