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March 18, 2017
Question

when attaching pdf file to e-mail, signatures do not show

  • March 18, 2017
  • 1 reply
  • 307 views

I have pdf files, adobe reader opens them showing signatures on docs -- when I attach to e-mail signatures do not show...

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    1 reply

    Adorobat
    Participating Frequently
    March 19, 2017

    Hi rosed73925546,

    Assuming you are using Fill & Sign option for signature, try saving file after placing signature using File>Save, and reopen the file and check if the signature is there.

    Could you please confirm which option you are selecting for signature- Fill & Sign or Certificates?

    Have you tried with other pdf files?

    What is the version of Reader installed on the machine?

    To check the version of Reader, launch Reader>navigate to Help menu>select About Adobe Acrobat Reader