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Julio2983
Participant
June 26, 2017
Answered

When exporting to pdf it creates a document with all previous exported documents

  • June 26, 2017
  • 5 replies
  • 2222 views

This one is kind of hard to explain and I don't think I've seen this happening to anyone before.

I'm an IT guy and I've been having this issue with a couple of users. When you export (print) from any document (Word, Excel, etc) to Acrobat reader it sends it ok, but it doesn't create a new document for the exported file. It just adds it up to a pdf document that has all previous exported files going back a couple of months making it a 200+ page pdf everytime you try and print it doesn't matter how you name it, rename it, etc.

I've tried deleting temp files and adobe cache, reinstalling... the usual.

We are using PDF995 as our printer driver and we haven't had this issue with all users, just a couple here and there.

OS is Win 7 and Adobe Acrobat Reader DC

Hope any of you have some sort of answer I really have no idea

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Correct answer Bernd Alheit

It is a option of PDF995. Read the documentation of this software.

5 replies

Test Screen Name
Legend
June 26, 2017

You just said there was. Something called PDF995.

Test Screen Name
Legend
June 26, 2017

You can't "print to Acrobat Reader". It doesn't include a PDF printer. You could print to Acrobat Pro of course. It seems you are using a rival product. It does something weird and makes a PDF with stuff you don't want. Acrobat Reader might open the PDF, but it has no influence over what is in that PDF, so you need to look elsewhere for the issue. Or, of course, try Adobe's software!

Julio2983Author
Participant
June 26, 2017

it is "print" as in converting excel, word, etc to pdf. As far as I know there is no 3rd party software here.

Bernd Alheit
Community Expert
Bernd AlheitCommunity ExpertCorrect answer
Community Expert
June 26, 2017

It is a option of PDF995. Read the documentation of this software.

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