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solarman1
solarman1
Participant
April 22, 2026
Question

When opening a pdf file in acrobat reader, it takes seconds till scrollbar is shown. It is very unconfortable to wait for it.

  • April 22, 2026
  • 1 reply
  • 9 views

When opening a pdf file in acrobat reader, it takes seconds till scrollbar is shown. It is very unconfortable to wait for it. It may be related to the new AI features. I use latest version, installed earlier this week.

    1 reply

    Amal Jaiswal
    Community Manager
    Amal JaiswalCommunity Manager
    Community Manager
    April 23, 2026

    Hi there 

     

    Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing.

     

    Is this ian issue with a particular PDF file or with all the PDFs?  Please try with a different PDF file and check.

     

    Would you mind sharing the version of the Acrobat Application and the OS you are using? Go to Help > About Acrobat and try updating it to the latest version availbale. Go to Help > Check for updates and reboot the computer once.

    You may also try to repair the installation (Win Only) goto Help > Repair Installation > Reboot the computer and see if that helps. 

     

    If it still doesn’t work , please share a small video recording of the steps you are taking and the issue as it occurs for further investigation.

     

    ~Amal

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