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Participant
July 22, 2024
Question

When printing multiple files some disappear

  • July 22, 2024
  • 1 reply
  • 670 views

Hello, need help,

on windows we can select multiple pdf files and with the right mouse click select print.

problem, not all files enter the print spoler, example 5 files and it print's only 3

This topic has been closed for replies.

1 reply

Participant
July 29, 2024

Also seeing this; seems to have started in the last week or 2.

creative explorer
Community Expert
Community Expert
July 29, 2024

@chris38861730exbw in the last week or two, did someone install new software or a new application? If so, maybe that is conflicting with the printing. 

  • If so, disable or uninstall that software, and see if multiple files can be sent at once, and print at the same time
  • Could one of those files be corrupted? Can you print the files individually, or does it still doesn't print (maybe corrupted, or at least get an error message for not printing)
  • Did you try a different PDF application. On a PC, you may have other PDF applications, I think mine was ACDSee Viewer
  • Update the printer driver? 
m
Participant
July 29, 2024

the reported error is common to al printer instaled inclusive pdf printers

i tested with new files created for testing only

my solution was do downgrade to the version 24.002.20795