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Participant
Sep 12, 2008 10:26 AM UTC
Question

When printing PDF, text comes out as strange random characters?

Hi,
We have been having this with more and more of our users recently, but it's random and follows no particular pattern...

Sometimes, when printing a PDF to our networked HP laser printers, the PDF template comes out fine (eg any images/logos, the form template, any objects etc) but the text comes out as random ASCII characters?
It happens regularly, but you can print the same file out again and it will often work fine?

I guess its more likely a problem with the printers, but HP forums haven't helped me out. I've tried PCL5, 5e, and 6 drivers, they all do it occasionally.

I guess Im hoping the Adobe forum has seen this before, Any ideas?
Alan
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32 replies

Participant
Feb 18, 2011 5:30 AM UTC

i might have similar issue, vista/hp printer/ adobe reader:  prints strange characters/text/font, looks like what i call 'alien language'.

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Participant
Nov 3, 2008 8:54 AM UTC
I tried your suggestion Tim, it made no difference at all :( (WinXP Pro though)

Alan
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Participant
Oct 31, 2008 2:44 PM UTC
Under the Advanced tab select Print Processor. My original settings were WinPrint on the left and RAW on the right. Changed to right to RAW (FF AUTO). I am currently testing this, i will post my results, thanks to joseph S. above for the thought, hopefully it works!!
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Participant
Oct 30, 2008 9:12 PM UTC
Has anyone gotten an answer to this? It is making me crazy.
I have gotten only computer gibberish with a normal line
here and there ever since I upgraded to Reader 7.1. I am
running Windows XP which I thought might be the problem
but reading these posts it seems not.
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Participant
Oct 29, 2008 12:51 PM UTC
I am having a problem with Reader that *may* be related. For some pdf doc's I downloaded from HP, if I copy some characters from the text and then paste them into the Find box, the characters show up as hieroglyphs in the Find box. And then actually attempting to do a Find using those characters doesn't work, because it can't find the very word that I copied them from! On top of that, if I manually type a word into the Find box, it won't find it even though I can see it within the text on the page showing on the screen. Very strange!

- Brad
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Participant
Oct 11, 2008 11:44 PM UTC
I experienced this same problem with Adobe 7, 8, and 9 using a Brother HL-5280. Using the Vista HL-5280DW BR-Script3 driver. Changed some interpretation settings and that seems to have fixed the problem. Start, Printers, rt clk Properties. Under the Advanced tab select Print Processor. My original settings were WinPrint on the left and RAW on the right. Changed to right to RAW (FF AUTO). Since making the change I've successfully printed multiple documents (forms, etc) that previously showed hieroglyphics. Don't know if my change has any impact in computer talk, perhaps it just cycled some hung up 'trons. Regardless, I can print everything I couldn't before.
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Participant
Oct 7, 2008 3:58 PM UTC
What I have seen is in my users printing preferences via start button and in Adobe print properties path, true type fonts setting gets set to print as graphics, I switch back to download as bitmaps and all prints well. Not sure how it gets toggled.
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Participant
Oct 3, 2008 12:46 PM UTC
Where is Adobe on this one? we are a 250 user envirorment using adobe standard 9, and having the same issues. randomly the documents fonts come out in wierd characters, pictures, graphics come out perfect.. no pattern as to when or what documents will do it. the only pattern is that is always a PDF. any help would be greatly appreciated!!
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Participant
Oct 3, 2008 5:58 AM UTC
I also have this problem too. I have tried using an epson printer and now I am using a HP printer. I think Adobe is using some kind of font that Vista doesnt translate or support. Is anyone else, having this problem, also using Vista?
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Participant
Sep 25, 2008 7:21 AM UTC
Seems to be a clearly defined problem within the printer sequences for variable input-data. I cannot believe, that it is so difficult to solve, because it occurs in certain areas of the documents.
And it's a problem that exists since a couple of weeks, not only days - why is there no statement by adobe?
I'm not able to print online shipping adresses or official tax documents. :-(

Did anybody contact adobe directly? I didn't, cause I only use the license-free adobe reader.
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