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Participant
November 26, 2024
Question

When starting, Acrobat Asks me to disconect other users

  • November 26, 2024
  • 1 reply
  • 101 views

 

Dear Adobe Support Team,

I am reaching out regarding a limitation we are facing with Adobe Acrobat Reader. Currently, only three users can be logged in simultaneously. If a fourth user needs access, one of the existing users must log out to allow the new login.

Could you please advise if it is possible to increase the number of concurrent users for our account? If so, what steps or additional licensing would be required to enable this functionality?

Thank you for your assistance.

Best regards,

This topic has been closed for replies.

1 reply

Adobe Employee
December 3, 2024

Hi @christian_3693 

 

I assume you are on Adobe Acrobat and not free Adobe Reader. You should purchase additional license if you want to use it simultaneously.

 

Regards

Ravi