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June 13, 2018
Answered

Where is my cloud

  • June 13, 2018
  • 1 reply
  • 396 views

After the update my cloud features are missing and i cant access any of my files. What now?

    This topic has been closed for replies.
    Correct answer AnandSri

    Hello Robo,

    We apologize for the trouble you had, as per the description above, I can understand that you are not able to access your files saved on Adobe Document Cloud services, Is that correct?

    Log in to Adobe Document Cloud page through the URL https://cloud.acrobat.com/recent with your Adobe ID and password and check for your files.

    You may also refer to the Adobe articles for more assistance Where are my Adobe Document Cloud files?

    Manage and work with your files stored in Adobe Document Cloud

    Let us know how it goes and share your findings.

    Regards,

    Anand Sri.

    1 reply

    AnandSri
    AnandSriCorrect answer
    Legend
    June 13, 2018

    Hello Robo,

    We apologize for the trouble you had, as per the description above, I can understand that you are not able to access your files saved on Adobe Document Cloud services, Is that correct?

    Log in to Adobe Document Cloud page through the URL https://cloud.acrobat.com/recent with your Adobe ID and password and check for your files.

    You may also refer to the Adobe articles for more assistance Where are my Adobe Document Cloud files?

    Manage and work with your files stored in Adobe Document Cloud

    Let us know how it goes and share your findings.

    Regards,

    Anand Sri.