Skip to main content
T68203159
T68203159
Known Participant
May 11, 2019
Question

Where is the duplex print option / how to enable duplex printing

  • May 11, 2019
  • 1 reply
  • 2072 views

Im using Adobe Acrobat Reader DC 2019.010.20099 with Mac HighSierra 10.13.6.  I have recently upgraded to this newer version Reader and now cannot find how to activate duplex printing - I dont even see the option.  How can I activate the option for duplex printing in Adobe?

On the Mac side, when printing from Mac / Apple preview, Safari, etc., I do have duplex printing and it works on the Apple side - just not Adobe.

Im using a Cannon Pixma MX922 which is a duplex enabled printer.  I also have enabled duplex printing in CUPS.

Thanks for any help - this insane there's no option - anyone??

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    May 14, 2019

    Hi Williaml,

    Sorry to hear about the trouble. And thanks for sharing the detailed information.

    On the Mac side, when printing from Mac / Apple preview, Safari, etc., I do have duplex printing and it works on the Apple side - just not Adobe.

    Im using a Cannon Pixma MX922 which is a duplex enabled printer.  I also have enabled duplex printing in CUPS.

    As mentioned, you have got the latest version of Adobe Reader and also enabled duplex printing in CUPS. Just wanted to cross check is you have followed the exact same steps recommended in this helps article: Unable to print double-side or single-side in Acrobat on Mac. If anything missed-out, then you may apply the similar settings and check back.

    Let us know if its still doesn't work.

    Thanks,

    Akanchha  

    T68203159
    T68203159Author
    Known Participant
    May 14, 2019

    Yes Akanchha - those are the steps I followed.  When doing so, the check mark appears as default for 2 sided printing on the apple side.  Nothing changes in adobe - still no duplex / 2 sided option in adobe.  Even when I go back to CUPS and remove the default of 2 sided printing on the Mac side, I still have the option to duplex / 2 side print on the Mac side when putting a check in the box.  As you know all this CUPS procedure does is place the check mark in the option for default.....  Any more ideas?  Tks

    AkanchhaS8194121
    AkanchhaS8194121
    Legend
    May 15, 2019

    That's strange, it didn't give any joy.

    What else I would recommend to check for update or download a new driver , as this indicates that your printer driver is not passing on the correct information to Acrobat. I might be wrong, but giving a try would not cause any harm.

    Thanks,

    Akanchha

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices