Adobe Acrobat Reader DC has stopped working all of a sudden. When I click any Acrobat document, it simply does not even open for 1 second. I have updated to Adobe Acobat 19.010.20098 already. Does anyone have an idea how to solve this problem?
Hi Ceciliam,
Sorry for the trouble caused.
Please try the troubleshooting steps provided in this help document Troubleshoot Mac OS 10.x system errors, freezes | Adobe software
Try once to reset the application preferences. Take help of the steps provided here How to reset Acrobat Preference settings to default.
If the issue persists, run the cleaner tool Download Adobe Reader and Acrobat Cleaner Tool - Adobe Labs on the machine. Then reboot the machine and re-install the application from here Adobe - Adobe Acrobat Reader DC Distribution
Let us know if you still experience the issue.
Regards,
Meenakshi
Already have an account? Login
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.
AdChoices