Why am I getting an error when attempting to save PDF to network computer?

Forum|Forum|7 years ago
November 12, 2018
3 replies
1415 views

I am working on my laptop, running OS 10.11.6, and after opening or creating a PDF form, I attempt to save it on my desktop (OS Mojave) by 'export to PDF.' I get a message "error while printing" and the document does not save.

If I try to use command 'move to', I get the error message "1035960117019_1035960117019.pdf couldn't be moved to "Medical Info" because either the former doesn't exist or the folder containing the latter doesn't exist"

I am baffled as to the cause and what to do to correct it and would appreciate any suggestions.

pdf error when saving

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Correct answer Test Screen Name

It depends. If you say the problem is with saving a PDF file do you mean you have the PDF open in Preview and want to save? If so, yes Apple probably and definitely not Adobe.

T

Test Screen NameCorrect answer

Legend

It depends. If you say the problem is with saving a PDF file do you mean you have the PDF open in Preview and want to save? If so, yes Apple probably and definitely not Adobe.

T

Test Screen Name

Legend

Preview is made by Apple, not Adobe. It’s part of Mac OS. If you have problems with it you’ll need to ask them.

G

gramma15Author

Participant

I was not sure the problem was with Preview. The only problem I have is when I am trying to save a .pdf file so I assumed it was with that. If it is with macOS, I will follow up with them.

Thanks.

T

Test Screen Name

Legend

In what app do you use “export to PDF”? And what app lets you use “move to”? I don’t recognise these as being functions in Acrobat Reader.

G

gramma15Author

Participant

I apologize. I had difficulty logging back in and then I forgot to get back with you.

When I have the .pdf file open, it's in Preview. This gives options such as: Save, Duplicate, Rename, Move To, Export as PDF, etc. The error messages that I previously described occur when I attempt to save or move the .pdf file to my networked iMac.

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