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C
Cristiano D. Verdolin
Participant
July 8, 2022
質問

Why can't I combine files anymore? With a paid plan that until June allowed me to do

  • July 8, 2022
  • 返信数 4.
  • 707 ビュー

Perché non posso più combinare file !!!!

Con un piano a pagamento che fino a giugno mi consentiva di farlo ?

このトピックへの返信は締め切られました。

返信数 4

Meenakshi_Negi
Meenakshi_Negi
Legend
July 19, 2022

Hi Cristiano!

 

Thank you for reaching out.

 

Could you please share the screenshot of the message you received?

Are you using the feature in the mobile application or desktop application?

Please share the Acrobat and OS versions in use.

 

Let us know if the issue is already resolved.

 

Thanks,

Meenakshi

C
Cristiano D. Verdolin作成者
Participant
July 20, 2022
This is what I understand from an attempt to combine 2 files. Procedure
that I have always used until June. If you don't solve it, I won't renew my
subscription. It is totally useless to me.
Meenakshi_Negi
Meenakshi_Negi
Legend
July 22, 2022

Would you mind sharing the information asked in the last message?

That will help us to replicate the behavior and investigate it further.

 

Thanks,

Meenakshi

C
Cristiano D. Verdolin作成者
Participant
July 15, 2022

L'estrazione dei file non è consentita.

- Avviso mai ricevuto

- Combinazione file sempre uguale a come la facevo prima 

Bernd Alheit
Community Expert
Bernd AlheitCommunity Expert
Community Expert
July 8, 2022

What happens when you combine files?

try67
Community Expert
try67Community Expert
Community Expert
July 8, 2022

What does it say when you attempt to do it?

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