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C
CVCIT
Participant
December 24, 2012
Question

Why can't I find Adobe Reader on my computer?

  • December 24, 2012
  • 1 reply
  • 38065 views

I work for a company with several users and we're having an issue with Adobe Reader. I download Adobe Reader from Adobe.com and it installs like normal and even confirms it's installed. However, I try and find the reader and it is nowhere to be found. It's not in the programs folder, start menu, all programs, or even Add/Remove Programs. Please help. If you need any information just let me know.

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1 reply

pwillener
pwillener
Legend
December 25, 2012

Since you mention Add/Remove Programs I assume that you are on Windows (XP?).

Further assuming that you installed Reader XI, how did you install it - using the download manager (install_reader11_en_mssd_aih.exe), or the offline installer from http://get.adobe.com/reader/enterprise/ (AdbeRdr11000_en_US.exe) ?

Using the offline installer you can modify the install location; did you do that?

By default Reader XI would install in C:\Program Files\Adobe\Reader 11.0\Reader

You didn't get a desktop shortcut either?

C
CVCITAuthor
Participant
December 26, 2012

This is on Windows XP. I installed by going to Adobe.com, scolled down to Adobe Reader and clicked on it. It took me to the download page and I clicked the 'download now' button. There is no sign of it being installed on the computers.

~graffiti
~graffiti
Legend
December 26, 2012

But did you install it. That link will download the installer (probably in your downloads folder). After downloading, you need to double click the installer icon.

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