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Alex DLC
Alex DLC
Participant
June 12, 2026
Question

Why can't I zoom in with the mouse wheel while in pan mode?

  • June 12, 2026
  • 1 reply
  • 0 views

In the older version of Acrobat, when switching to the Pan Tool (hand icon) you would be able to zoom in and out with the mouse scroll wheel. In the current version of Acrobat, scrolling the mouse wheel while in Pan mode only scrolls the document up and down. Pan mode + mouse wheel zoom was ideal for viewing architectural/engineering/electrical drawings, why has this suddenly been removed after so many years?

1 reply

Amal Jaiswal
Community Manager
Amal JaiswalCommunity Manager
Community Manager
June 12, 2026

Hi there, 

 

Hope you are doing well and thanks for reaching out. We are sorry for the trouble you are experiencing. 

 

Have you started experiencing this issue recently after the update or was it occurring earlier as well? What is the version of the Adobe Acrobat application and the OS you are using? Go to Help > About Acrobat and make sure its updated to the latest version  26.001.21662 Planned update, Jun 09, 2026 Go to Help > Check for updates and reboot the computer once. 

 

Also go to Preferences (Ctrl,Cmd+K) > General > under basic tools, Select ‘Make Hand tool use mouse-wheel zooming’ Click OK and reboot the application.

 

If it still doesn’t work, please share a small video recording of the steps you are taking and the issue as it occurrs along with the Application and OS version details so we can get this checked further by our development team.

~Amal


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