Why can't you email a .pdf in ONE simple click any longer? Why 3 steps and a side screen????

Forum|Forum|7 years ago
October 5, 2018
2 replies
1373 views

Why can you no longer email a .pdf in 1 simple click? It now takes 3 STEPS! In the past you could click on the email icon and it immediately attached it to an email. Why would you ever change this causing people hours of lost time ands angst????

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Correct answer sangrover

Hi,

Thanks for providing your feedback and sorry for the inconvenience caused to you. While we look into the issue, you can follow the steps in the below article to use the email icon to send PDF directly as email attachment.

Link : How to use the email icon to directly send file as attachment

Please let me know in case of any concerns.

Regards,
Sandeep Grover

B

Brian30533382dvvv

Participant

I too have this same issue. The envelope (mail) icon in Acrobat Reader was working perfectly before. Why did it change? It offerrs no additional value to end users. It should be set back to take users directly to the default Mail application as it did before. User do not need all of these unnecessary steps to the process of simply emailing a PDF to someone. If we want to share things differently, we can always go to File/Share for those.

try67

Community Expert

If the solutions described above don't work for you, try this free script I've developed, that brings back the single-click send menu item to the application: http://try67.blogspot.com/2018/10/acrobat-reader-2019-quick-file-send.html

S

sangroverCorrect answer

Adobe Employee

Hi,

Thanks for providing your feedback and sorry for the inconvenience caused to you. While we look into the issue, you can follow the steps in the below article to use the email icon to send PDF directly as email attachment.

Link : How to use the email icon to directly send file as attachment

Please let me know in case of any concerns.

Regards,
Sandeep Grover