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Participant
May 19, 2021
Question

Why do I have to sign in to my Adobe account to use Acrobat Reader DC?

  • May 19, 2021
  • 1 reply
  • 7509 views

Hello all,

Today, for the first time, I was required to enter an "Adobe code" and also provide my Adobe credentials just to use Reader. This is not an app I purchased; nor have I purchased/licensed any optional features. 

It's not particularly convenient to have to sign in each time I use Reader. 

This topic has been closed for replies.

1 reply

Amal.
Legend
May 19, 2021

Hi Beki

 

Hope you are doing well and sorry for the trouble. As described you are required to login everytime you use Acrobat Reader

 

Please check out the steps provided in the help page - https://community.adobe.com/t5/acrobat/acrobat-keeps-asking-to-sign-in/m-p/11525698 and see if that works for you.

 

Regards

Amal

Participant
June 30, 2022

It really shouldn't be this complicated for those of use that only use Reader only because we need to because other people use it. So annoying.

Participant
June 30, 2022

I have tried to implement the solutions provided for IOS but the grainy photos are a hinderance and the information in the screens is nothing like I'm seeing on my screen. You may need to review the instructions.