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oliverb83977836
Participant
June 19, 2017
Question

Why does Adobe Reader crash

  • June 19, 2017
  • 1 reply
  • 273 views

Hi,

Adobe Acrobat Reader DC works perfectly fine, when i view documents. When i mark passages on a text it crashes after roughly 10 minutes. There are no updates available. Every other program on my PC works perfectly fine. My Computer is new i7-core and massive of free space left. Im only running Firefox and the Acrobat Reader DC.

The only bullshit that ever happened to my computer was Acrobat Reader DC. You are making hours of work into days. I am very unsatisfied with your product and have lost time and data.

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    1 reply

    Meenakshi_Negi
    Legend
    June 19, 2017

    Hi oliverb83977836,

    As the application is crashing, please try the troubleshooting steps provided here:

    Resolve Acrobat DC intermittent crashes on Windows

    Troubleshoot errors, freezes | Adobe Reader | Windows

    Check if this helps.

    Let us know if you still experience the issue.

    Regards,

    Meenakshi