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Participant
February 14, 2018
Question

why does my document do this??

  • February 14, 2018
  • 1 reply
  • 282 views

when I go to search up a question this is the issue I run into. why does this happen?

    This topic has been closed for replies.

    1 reply

    AkanchhaS8194121
    Legend
    February 16, 2018

    Hi Clementem,

    From the above screenshot, if we understand correctly  that you are unable to get the appropriate result  when you type any keyword?

    Does this happen with this specific file or all the files? Check any other file if you have.

    Check the application update, Launch Acrobat>Help>Check for update

    Also, try the following workaround that actually helps-

    • Open up PDF file in Adobe Reader
    • Go to the top menu bar > click Edit> Preferences
    • When the Preferences box opens, select the Search under category on the left
    • Category> Search look to the bottom and click on the Purge Cache Contents box/button
    • Finally Click OK in the bottom right of Preferences and re-attempt search
    • The PDF should now be fully searchable

    Hope this helps.

    Regards,

    Akanchha