Skip to main content
WR+Accountant
WR+Accountant
Participant
June 4, 2026
Question

Why is the Edit Tool not in my all Tools Menu?

  • June 4, 2026
  • 1 reply
  • 4 views

Currently, we have a group subscription. The first screenshot is what are what my Team members have. The second screenshot is what I have.   Why do we not all have access to the Same Tools Menu. How can my Team members have the same Tools Menu? 

 

    1 reply

    T
    Community Manager
    Tariq Ahmad DarCommunity Manager
    Community Manager
    June 5, 2026

    Hello ​@WR+Accountant,

    Thanks for reaching out, and sorry for the troubled experience.
    Could you let us know if you have installed Adobe Reader (a freeware app) or Adobe Acrobat? And this may happen if your copy of Acrobat is not properly installed or activated.

    If this is happening on multiple machines, try uninstalling the app using the Cleaner tool: https://adobe.ly/4otjX2h

    And then download the app from the link provided by Adobe and reinstall. Or use this link: https://adobe.ly/4g1SjXG

    Let us know if you have further questions.
     


    ~Tariq

    Terms & ConditionsAccessibility statement
    Using the community Terms of use Privacy Cookie preferences Do not sell or share my personal information ad choicesAdChoices