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williamg12566596
williamg12566596
Participant
January 17, 2017
Answered

Why isn't the save icon working? I'm unable to save to my computer.

  • January 17, 2017
  • 1 reply
  • 2030 views

I recently downloaded the newest version of Adobe and I can't figure out how to save PDFs to my computer. The save icon is not working...

    This topic has been closed for replies.
    Correct answer Tariq Dar

    Hi Hafygirl,

    If you are not authorized to make changes to the files the option stays greyed out. To check, open the file in Reader>File>Properties, on Properties windows there is Security tab. And check document restriction summary.

    Also, till the time you are not making changes to the file save option remain greyed out. 

    -Tariq Dar

    1 reply

    Peru Bob
    Community Expert
    Peru BobCommunity Expert
    Community Expert
    January 17, 2017

    Which Adobe software? Reader? Acrobat Pro?

    We need to know so that this can be moved from the nontechnical Lounge Forum to the correct forum for help.

    H
    Hafygirl92307
    Participant
    April 21, 2018

    Save icon is greyed out on Adobe Reader DC.  I want to save to my computer like I always have, but this new version isn't allowing that. Please fix.

    T
    Tariq DarCorrect answer
    Legend
    April 26, 2018

    Hi Hafygirl,

    If you are not authorized to make changes to the files the option stays greyed out. To check, open the file in Reader>File>Properties, on Properties windows there is Security tab. And check document restriction summary.

    Also, till the time you are not making changes to the file save option remain greyed out. 

    -Tariq Dar

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