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Known Participant
September 30, 2025
Question

Why People not answer our request! Waiting for Adobe response and nothing!

  • September 30, 2025
  • 2 replies
  • 190 views

Hello All, 

I posted this request "Garbled Characters when try to open a PDF in the Adobe Reader" and there is a long time that I do not receive any reply.

 

I already provided all the information requested, sent email, but  I thinkthe Analyst is not worry to help.

 

Please, Is the any one to help with the issue I posted.

 

Thanks and best regards,

2 replies

JR Boulay
Community Expert
Community Expert
October 1, 2025

[MOVED TO THE ACROBAT READER DISCUSSIONS]

Acrobate du PDF, InDesigner et Photoshopographe
clljuniorAuthor
Known Participant
October 8, 2025

Hello JR Boulay,

 

Thanks for your reply, but the thread I need answer is below:

https://community.adobe.com/t5/acrobat-discussions/garbled-characters-when-try-to-open-a-pdf-in-the-adobe-reader/m-p/15476572#M517622

 

Tariq starts to check my request, but in some moment he forgot to continue! 
I already sent to him all the infomation requestes and I am still waiting for one reply.

 

Thanks and best regards,

Meenakshi_Negi
Legend
October 8, 2025

Hi clljunior,

 

Thank you for the information. 

Yes! We are aware of the thread, and we have the information you shared there. Please allow us some time to review all the information, and we will share an update on that thread. 

We appreciate your patience.

 

Thanks,

Meenakshi

Meenakshi_Negi
Legend
September 30, 2025

Hi clljunior,

 

Thank you for reaching out, and sorry about the delay in response.

 

We will check the information you shared and update you with the latest information.

We appreciate your patience.

 

Thanks,

Meenakshi

clljuniorAuthor
Known Participant
October 8, 2025

Hello Meenakshi,

 

Thanks for your reply, but the thread I need answer is below:

https://community.adobe.com/t5/acrobat-discussions/garbled-characters-when-try-to-open-a-pdf-in-the-adobe-reader/m-p/15476572#M517622

 

Tariq starts to check my request, but in some moment he forgot to continue! 
I already sent to him all the infomation requestes and I am still waiting for one reply.

 

Thanks and best regards,