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pamn81151871
Participant
January 11, 2018
Answered

Why when I save a file in Chrome as a PDF it does not open in DC

  • January 11, 2018
  • 4 replies
  • 2161 views

I tired to get my PDF Saves from Chrome to Open in DC. It opens in regular adobe.

I went to the Adobe App on my phone and it said to click the drop down in the upper right hand corner. I do not have the PLUG IN at the top of the of the Drop Down. Also it doesn't look like the ICON showed on the screen.  Mine is only 3 dots.

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi Pamn,

    If you have downloaded pdf on an Android /iOS device, try following steps to open pdfs in Acrobat Reader:

    1- Under Chrome > tap three-vertical dots in the top-right corner of the screen > Downloads > tap the pdf file you want to view which in result will show you the apps available to open pdf > tap Adobe Acrobat. You may refer to this link how you can locate pdf files on the device: Acrobat Reader Help for Android: Using the Tool Switcher

    Acrobat Reader Help for iOS: Help

    2- If trying to view pdfs on the desktop machine: click three vertical dots in the top-right corner of the screen in Chrome > Downloads .

    Under Downloads, click "show in folder" under file name > right-click > open with and select Adobe Acrobat DC.

    As Test Screen Name mentioned above, could you let us know the device you are working on - Android/iOS or Windows or Mac machine?

    Thanks,

    Shivam

    4 replies

    T
    Test Screen Name
    Legend
    January 18, 2018

    Ok,  Chrome on Windows 10.  You say it opens in “regular Adobe” not “DC”. Please explain what you mean by “regular Adobe” .

      Adorobat
      AdorobatCorrect answer
      Participating Frequently
      January 18, 2018

      Hi Pamn,

      If you have downloaded pdf on an Android /iOS device, try following steps to open pdfs in Acrobat Reader:

      1- Under Chrome > tap three-vertical dots in the top-right corner of the screen > Downloads > tap the pdf file you want to view which in result will show you the apps available to open pdf > tap Adobe Acrobat. You may refer to this link how you can locate pdf files on the device: Acrobat Reader Help for Android: Using the Tool Switcher

      Acrobat Reader Help for iOS: Help

      2- If trying to view pdfs on the desktop machine: click three vertical dots in the top-right corner of the screen in Chrome > Downloads .

      Under Downloads, click "show in folder" under file name > right-click > open with and select Adobe Acrobat DC.

      As Test Screen Name mentioned above, could you let us know the device you are working on - Android/iOS or Windows or Mac machine?

      Thanks,

      Shivam

      P
      pamn81151871Author
      Participant
      January 18, 2018

      Window's 10 Dell Laptop

      T
      Test Screen Name
      Legend
      January 11, 2018

      You trying to do this on Windows, Mac, iPhone or Android? What exactly do you mean by “regular Adobe”?

      Bernd Alheit
      Community Expert
      Bernd AlheitCommunity Expert
      Community Expert
      January 11, 2018

      What kind of PLUG IN?

        P
        pamn81151871Author
        Participant
        January 18, 2018

        Windows 10

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