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pamn81151871
Participant
Jan 11, 2018 12:41 PM UTC
Answered

Why when I save a file in Chrome as a PDF it does not open in DC

I tired to get my PDF Saves from Chrome to Open in DC. It opens in regular adobe.

I went to the Adobe App on my phone and it said to click the drop down in the upper right hand corner. I do not have the PLUG IN at the top of the of the Drop Down. Also it doesn't look like the ICON showed on the screen.  Mine is only 3 dots.

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    Adorobat
    AdorobatCorrect answer
    Participating Frequently
    Jan 18, 2018 5:50 PM UTC

    Hi Pamn,

    If you have downloaded pdf on an Android /iOS device, try following steps to open pdfs in Acrobat Reader:

    1- Under Chrome > tap three-vertical dots in the top-right corner of the screen > Downloads > tap the pdf file you want to view which in result will show you the apps available to open pdf > tap Adobe Acrobat. You may refer to this link how you can locate pdf files on the device: Acrobat Reader Help for Android: Using the Tool Switcher

    Acrobat Reader Help for iOS: Help

    2- If trying to view pdfs on the desktop machine: click three vertical dots in the top-right corner of the screen in Chrome > Downloads .

    Under Downloads, click "show in folder" under file name > right-click > open with and select Adobe Acrobat DC.

    As Test Screen Name mentioned above, could you let us know the device you are working on - Android/iOS or Windows or Mac machine?

    Thanks,

    Shivam

    View reply

    6 replies

    Test Screen Name
    Legend
    Jan 18, 2018 7:18 PM UTC

    Ok,  Chrome on Windows 10.  You say it opens in “regular Adobe” not “DC”. Please explain what you mean by “regular Adobe” .

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      Adorobat
      AdorobatCorrect answer
      Participating Frequently
      Jan 18, 2018 5:50 PM UTC

      Hi Pamn,

      If you have downloaded pdf on an Android /iOS device, try following steps to open pdfs in Acrobat Reader:

      1- Under Chrome > tap three-vertical dots in the top-right corner of the screen > Downloads > tap the pdf file you want to view which in result will show you the apps available to open pdf > tap Adobe Acrobat. You may refer to this link how you can locate pdf files on the device: Acrobat Reader Help for Android: Using the Tool Switcher

      Acrobat Reader Help for iOS: Help

      2- If trying to view pdfs on the desktop machine: click three vertical dots in the top-right corner of the screen in Chrome > Downloads .

      Under Downloads, click "show in folder" under file name > right-click > open with and select Adobe Acrobat DC.

      As Test Screen Name mentioned above, could you let us know the device you are working on - Android/iOS or Windows or Mac machine?

      Thanks,

      Shivam

      Translate
      pamn81151871Author
      Participant
      Jan 18, 2018 7:03 PM UTC

      Window's 10 Dell Laptop

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      Test Screen Name
      Legend
      Jan 11, 2018 3:50 PM UTC

      You trying to do this on Windows, Mac, iPhone or Android? What exactly do you mean by “regular Adobe”?

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      Bernd Alheit
      Community Expert
      Bernd AlheitCommunity Expert
      Community Expert
      Jan 11, 2018 2:46 PM UTC

      What kind of PLUG IN?

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        pamn81151871Author
        Participant
        Jan 18, 2018 7:02 PM UTC

        Windows 10

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