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L
leena85849812
Participant
October 30, 2018
Answered

Why won't PDFs won't open. Directed to installed Asian Fontpack

  • October 30, 2018
  • 4 replies
  • 5900 views

Intermittantly, Adobe PDF reader requests that I install a fontpack to read PDFs on my hard drive. I am directed to this page to install an Asian Fontpack Adobe - Adobe Reader : For Windows : Adobe Acrobat Reader DC Font Pack (Continuous) - For Acrobat Reader DC version 19.x  . I have the choice of several Asian languages. The PDFs are in French so I'm confused why this is happening.
Thanks for your assistance

PC Windows 10.

This topic has been closed for replies.
Correct answer Adorobat

Hi leena,

Sorry for the delay in response. 

Adobe Acrobat Reader DC Font Pack enables you to display and interact with documents authored in languages other than those supported in your native Adobe Reader. It is needed to correctly display a document when an author does not embed the appropriate font into the document.

Try downloading the font pack on the machine using the link you mentioned and check if you are still facing issue while opening pdf files in Reader.

Let us know how it goes.

Shivam

4 replies

R
rachel25141376eupk
Inspiring
November 8, 2022

If you're struggling to open a PDF on your laptop, try installing a PDF reader, updating your current reader or application, re-downloading the PDF, or resizing the PDF.

 

Regards,

Rachel Gomez

M
Michael298581874ic7
Participant
May 12, 2023

i have a pdf file with embedded asian fonts, font pack is installed and everything is working, with the exception that it won't open on the browser(edge nor chrome). it gives me the generic error "Please wait......."

I'm opening the pdf files from my one drive. it's a pain to download it and then opening it from my adobe reader app. any idea how this can be fix? I removed the adobe extension and attached it already.

T
Test Screen Name
Legend
May 12, 2023

This "please wait" message isn't about fonts. It means that the PDF viewer doesn't understand how to show it. There are 2 likely causes. 1.  A kind of obsolete fill in form made by "Designer"   2. A portfolio" made when joining PDF files; sometimes this can be avoided. 

K
KateAA35
Participant
June 23, 2020

Why be forced to download a fontpack one will never use? It just takes up valuable space.

 

T
Test Screen Name
Legend
June 24, 2020

Because for some reason you have a PDF that uses Chinese, Japanese or Korean fonts, which you may not even see on screen. There was a bug in a particular scanner which made it do this for all the PDFs it scanned. There may be other cause. Anyway, so far as Acrobat or Reader knows, you DO need this pack, so do get it, or don't read the files.

    N
    Nick234706082ahf
    Participating Frequently
    November 1, 2022

    Hi.

    Do we know what scanner this was please?

     

    Adorobat
    AdorobatCorrect answer
    Participating Frequently
    November 21, 2018

    Hi leena,

    Sorry for the delay in response. 

    Adobe Acrobat Reader DC Font Pack enables you to display and interact with documents authored in languages other than those supported in your native Adobe Reader. It is needed to correctly display a document when an author does not embed the appropriate font into the document.

    Try downloading the font pack on the machine using the link you mentioned and check if you are still facing issue while opening pdf files in Reader.

    Let us know how it goes.

    Shivam

    T
    Test Screen Name
    Legend
    October 30, 2018

    Install the Asian font pack. There are no other packs. Some software makes PDF files with hidden Japanese characters, but nobody knows why.

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