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peterb70316761
Participant
May 9, 2016
Question

Windows 10 , Outlook 2016 default email app, Reader can't send attatchments-errors

  • May 9, 2016
  • 1 reply
  • 19123 views

When I try to send an email from The Acrobat Reader app, it displays: an error occurred while sending mail.

Outlook 2016 is the default Mail app in my settings. It worked fin with Windows Live Mail before this, but Microsoft is discontinuing that makes us use Outlook.

This topic has been closed for replies.

1 reply

Sarojini_Nagar
Sarojini_Nagar
Participating Frequently
May 10, 2016

Hi PETER BODEA,

Please follow the below steps to set outlook 2016 as your default app in your computer .

 

     1.Open Default Programs by clicking the Start button , and then clicking Default Programs.

     2.Click Set your default programs.

     3.Under Programs, click the e‑mail program you'd like to use, and then click Set this program as default.

     4.Click OK.

Also check under Reader DC preferences by navigating to Edit>Preferences>select "Email Accounts" from categories and and select the option which reads "Default email application(MS Outlook)" and click on "Make default" , click ok.

Let us know if this helps.

Regards
Sarojini

P
peterb70316761Author
Participant
May 10, 2016

I already have done that. The problem is that in Adobe Reader preferences, email accounts, it only gives me the default email application, and it is selected. Nowhere it shows Ms Outlook. Please advise.



T
Tariq Dar
Legend
May 10, 2016

Could you try the suggestion from this thread : Adobe Reader 'Attach to Email' is not working  on the last post. Let us know if that helps.

Regards,

Tariq Dar.

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