Windows Application Error memory could not be read

Question

Why is this error showing up every single time i open a file?Closing it or leaving it seems to have no effect on the file, but what is the fix for this every single time i open the file?

AnandSri · Answer

Hello,

I hope you're doing well, and we apologize for the delayed response and the trouble.

Please ensure you have the latest version of Acrobat installed on the machine: 24.005.20421 Optional update, Feb 24, 2025. Check for any pending updates from the Menu > help > check for updates, install the updates, restart the app and the machine, and check. For more information, see this: https://adobe.ly/41yUtXf.

Please update the operating system as well with the latest version. Let us know how it goes.

Thanks,

Anand Sri.

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