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Windows cannot access the specified device, path, or file.

Forum|Forum|8 years ago
September 16, 2017
7 replies
20377 views

For the past week I have been trying to open my pdfs using adobe acrobat reader dc and I get the following message - "Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item." When I reboot I can then open files for a while then all of a sudden the above message starts all over again. I also occasionally get the following message when trying to open - "Application unable to start correctly (0xc0000022)". I have already deleted reader and re-downloaded but problem continues. Any help out there?

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Correct answer thomass63076015

I managed to fix this problem om two computers today.

Run Compability wizard and accept the suggested settings (i think it is Windows 8). Test and save. Works here!

thomass63076015Correct answer

Participant

I managed to fix this problem om two computers today.

Run Compability wizard and accept the suggested settings (i think it is Windows 8). Test and save. Works here!

Vertigo1981

Participant

Nope. Does not work for me.

Mike33Stig

Participant

After several hours I have found a solution. Use the Adobe uninstall tool to remove all traces. Then install the prior version (11.0.somethin). Works great so far. No issues. Hope this helps anyone else the same boat.

Cheers,

Michael

T

tracyb36248937

Participating Frequently

Thank You sir, I did that also I did not unistall all traces I don't know how to do that but i did go back too 11 too.

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On Thursday, October 5, 2017, 2:15:53 PM CDT, Mike33Stig <forums_noreply@adobe.com> wrote:

Windows cannot access the specified device, path, or file.

created by Mike33Stig in Acrobat Reader - View the full discussion

After several hours I have found a solution. Use the Adobe uninstall tool to remove all traces. Then install the prior version (11.0.somethin). Works great so far. No issues. Hope this helps anyone else the same boat.

Cheers,

Michael

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Mike33Stig

Participant

Thanks you Hahah. That seems to be The common practice. Thanks Adobe.

Mike33Stig

Participant

Bump

Any update?

Same problem here. Started about 1 week ago. Can't open pdf files without getting error "windows cannot access the specified device..."

Win 8.1. updated to latest adobe. No permission issues within windows. Using admin account. Shut off all fire walls/protection.

I can access all PDF files for a few minutes after starting; then error message begin. Will not open any PDF files. I tried just about everything in the books. I will try using an older version and see if that works next.

Please Help!

Thank You!

sincerely, Michael.

T

tracyb36248937

Participating Frequently

Good Luck you will get no help here. Adobe sucks

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On Wednesday, October 4, 2017, 3:28:10 PM CDT, mike33stig <forums_noreply@adobe.com> wrote:

Windows cannot access the specified device, path, or file.

created by mike33stig in Acrobat Reader - View the full discussion

Bump

Any update?

Same problem here. Started about 1 week ago. Can't open pdf files without getting error "windows cannot access the specified device..."

Win 8.1. updated to latest adobe. No permission issues within windows. Using admin account. Shut off all fire walls/protection.

I can access all PDF files for a few minutes after starting; then error message begin. Will not open any PDF files. I tried just about everything in the books. I will try using an older version and see if that works next.

Please Help!

Thank You!

sincerely, Michael.

If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/9866981#9866981 and clicking ‘Correct’ below the answer

Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page:

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D

dnemhrd16

Participant

Did you ever get a solution for this? I am having the same problem.

T

tracyb36248937

Participating Frequently

DId you get this fixed?

T

tracyb36248937

Participating Frequently

windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item I am having the same problem

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