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stevens79259270
Participant
October 27, 2017
Question

Windows cannot access the specified device, path, or file. You may not have the appropriate permissions to access the item.

  • October 27, 2017
  • 1 reply
  • 7182 views

I get the error Windows cannot access the specified path or file or administration permission issue.  I run Windows 10 on Dell PC Pavilion.  Reader worked fine up until two days ago.  then nothing and I am the only user on this computer.

I have seen this message in the Forum but where would I find %temp%   ???

Please try the following:

Delete the following files from the %temp% location (backup these files before deleting)

AdobeARM.log

AdobeARM_NotLocked.log

ARMUI.ini

Launch Adobe Acrobat Reader DC, and click on Help > Check for Updates

If you are still seeing the error, try and delete the folder C:\Program Files (x86)\Common Files\Adobe\ARM

Now initiate a repair operation for Adobe Reader from within the Control Panel.

Let me know if this works.

Thanks,

Abhishek

Update:

I changed the "Open With" under properties to "Edge" browser.  I can now view the pdf after the Edge browers opens.  I really dislike Edge.

    This topic has been closed for replies.

    1 reply

    Adorobat
    Participating Frequently
    December 11, 2017

    Hi Abhishek,

    Sorry for the delay in response.

    You can locate % temp% folder by pressing and holding windows key and press R key on the keyboard, type %temp%  and press enter. You may also try troubleshooting steps suggested in the links below:

    Windows cannot access the specified device, path, or file.

    Permission Issue with Reader; Removed; Will Not Reinstall

    Feel free to update this discussion if you need any further help.

    Shivam