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Participant
November 5, 2018
Answered

Windows Cryptographic service provider an error

  • November 5, 2018
  • 1 reply
  • 11297 views

Hello when i want to sign a document, i see an error;

The windows Cryptographic service provider an error: the keyset is not defined. Error code: 2148073497

Please help.

Thanks

Edit: Adobe Acrobat Reader DC

Release : 2019.008.20080

    This topic has been closed for replies.
    Correct answer Adorobat

    Hi ibrahimkerim,

    As per the issue description mentioned above, you are getting windows cryptographic error when trying to sign a pdf in Acrobat Reader, is that correct?

    Could you check if an update is available for your signature device? You may also visit the driver manufacturer to check for an updated driver.

    Windows cryptographic service provider error, error code 2148073485

    Also, try re-creating the digital ID and/or Crypto folder as suggested in the following help document and check:

    Signature creation error when you sign a PDF (Adobe Acrobat 8, 9 on Windows)

    You may also refer to the following forum thread discussing the similar issue:

    The windows Cryptographic service provider an error: the keyset is not defined. Error code: 2148073497

    Let us know if you need any help.

    Shivam

    1 reply

    Adorobat
    AdorobatCorrect answer
    Participating Frequently
    November 22, 2018

    Hi ibrahimkerim,

    As per the issue description mentioned above, you are getting windows cryptographic error when trying to sign a pdf in Acrobat Reader, is that correct?

    Could you check if an update is available for your signature device? You may also visit the driver manufacturer to check for an updated driver.

    Windows cryptographic service provider error, error code 2148073485

    Also, try re-creating the digital ID and/or Crypto folder as suggested in the following help document and check:

    Signature creation error when you sign a PDF (Adobe Acrobat 8, 9 on Windows)

    You may also refer to the following forum thread discussing the similar issue:

    The windows Cryptographic service provider an error: the keyset is not defined. Error code: 2148073497

    Let us know if you need any help.

    Shivam

    Participant
    March 1, 2023

    I have updated all my drivers and still, I'm facing this error.