Windows explorer Preview Pane doesn't show .pdfs but it shows eg. .xls or .txt

Hi community!

I am in an enterprise company and some of our customers have the issue that they can't see the PDF preview on the windows explorer preview pane.

- I have already uninstalled the version and installed the newest one (20.006.20034).

- Uninstalling Acrobat Reader DC using the Adobe cleaner tool

- The Settings are correct and the registry seems fine too!

Not all users are affected, but I still get some problems reported.

Now we use the latest version Adobe Acrobat Reader DC 20.006.20034.

THANKS! Br

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