Skip to main content
Known Participant
November 19, 2025
Question

WinHttpWebSocketCompleteUpgrade

  • November 19, 2025
  • 1 reply
  • 637 views

AdobeCollabSync.exe:
No se encuentra punto de entrada del procedimiento WinHttpWebSocketCompleteUpgrade en la biblioteca WINHTTP.dll

1 reply

creative explorer
Community Expert
Community Expert
November 20, 2025

@Andros If you are running a recent version of Acrobat or Acrobat on an older operating system, specifically Windows 7, the Adobe program is attempting to use this modern web-related function that the WINHTTP.dll library on Windows 7 simply does not have, causing the "Entry Point Not Found" error. Time to upgrade

m
AndrosAuthor
Known Participant
November 20, 2025
Entonces, no hay solución sin cambiar W7?



AdobeCollabSync.exe

No se encuentra el punto de entrada del procedimiento
WinHttpWebSocketCompleteUpgrade en la biblioteca WINHTTP.dll



Desmarca opciones como Activar almacenamiento en línea de Adobe o Mostrar
archivos recientes en la nube.



https://www.mur3.com/adobecollabsync-exe-no-se-encuentra-el-punto-de-entrada
/



So, there is no solution without changing W7?

AdobeCollabSync.exe

The entry point for the WinHttpWebSocketCompleteUpgrade procedure in the
WINHTTP.dll library cannot be found.

Uncheck options such as Enable Adobe Online Storage or Show Recent Files in
the
Cloud.https://www.mur3.com/adobecollabsync-exe-no-se-encuentra-el-punto-de-e
ntrada/
Meenakshi Negi
Community Manager
Community Manager
November 21, 2025

Hi Andros,

 

Thank you for reaching out.

 

As the creative explorer mentioned, it is a compatibility issue with Windows 7. We recommend updating Windows.

 

However, you may try the workaround provided in the following community post (marked as correct) with a similar issue: https://adobe.ly/4a1zHnK

Check if that helps.

 

Thanks,

Meenakshi